FAQ

Ai-je besoin d'un justificatif médical pour les Marches Nordiques ?

Non, car les Marches Nordiques sont non-classantes mais seulement chronométrées.

Does the cancellation guarantee cover a cancellation due to the health situation?

Yes.

The purpose of the cancellation guarantee is to allow the reimbursement of the costs incurred (deducted from the amount of the cancellation guarantee and the costs related to the participant engaged by the organization) for the registration to EcoTrail Paris. This guarantee covers, among other things, the cancellation of the event due to force majeure.

Will be described as characterizing a case of force majeure, any administrative authorization (refusal, withdrawal) necessary for the organization of the event, any fire, flood, earthquake, storm, and more any natural disaster, epidemic, pandemic, attack, war or any other usual event considered as force majeure by case law.

Will health standards be applied to the event?

Obviously, all the health standards that will be in force on the date of the event will be scrupulously respected.

How can my friends and family follow me on the course?

All practical information about access to the various refreshment posts is provided in the companion roadbook (available for download on the event page of the race).

Can my friends and family assist me during the race?

The EcoTrail® Paris is a semi-autonomous race. Assistance is only allowed at refreshment posts.

Where can I retrieve my personal belongings after the race?

Bags can be retrieved near the race arrival area.

Will my personal belongings be taken care of at the start of the race?

Yes. Each runner can leave their personal belongings in their own bag at the race departure area. The bag must hold the sticker provided in the bib envelope.

Can I have my bib sent to me before the race?

Yes. You can chose the “send bib via mail” option when registering online. For the runners who subscribed to "send bib via mail" (only available for the first 2000 runners who have chosen this option) the dossier has to be complete before February 19th 2023. Otherwise, the bib will not be send and refund will be impossible. 

Can I retrieve my bib at the race departure area?

No.

Can I retrieve another person’s bib?

Yes, as long as you can provide the following:
1. Their bib number
2. Their proof of identity (copy or original)

How can I register to training sessions?

Training sessions are provided by our partner XRUN. They are free if you already registered to the EcoTrail Paris and if you did not register.

More informations to come concerning the organisation of those.

I have to cancel my participation to the EcoTrail Paris®. Can I get a refund?

Refunds in case of cancellation are available under certain conditions:

1. Having taken a cancellation insurance upon registration.
2. Sending your cancellation request via e-mail with medical proof of incapacity to participate or a document delivered by a competent authority attesting of the occurring of one of the events allowing a refund (see rules).

Is there a waiting list after registration has closed?

Once registration has closed, it is only possible to buy his bib to someone registered thanks to Swika platform. Such a platform will only be set up in the event that all of the 2023 bibs are sold.

Can I register on site or on the day of the race?

On-site registration is not allowed for all events.

Can I give away or sell my bib?

As defined in our regulations, giving away your bib is strictly prohibited. You will be able to resell your bib as soon as registration closes thanks to the Swika platform and only thanks to it. Such a platform will only be set up in the event that all of the 2022 bibs are sold.

I registered online. When and how can I provide my medical certificate?

New process for sending the medical certificate and/or the license.

This year we are entrusting the management of supporting documents to Dokeop, a document management platform (medical certificates, sports licenses, ...) designed to make your life easier when registering for competitions. You can upload your medical certificate until March 12th 2023 on Dokeop.

After this date, you will need to go to the Gymnase of the Centre Sportif Emile Anthoine to provide your medical certificate and a proof of identity in order to retrieve your bib.

How does it work?

The medical certificate or license will no longer be required when you register online for the event;
- Once your registration for the race via the registration platform is complete, Dokeop will send you an email inviting you to upload your document on its application for verification.
- Dokeop then takes care of communicating to us the status of your supporting document (valid / refused / awaiting document / awaiting validation) so that we can finalize your registration.

Please note: The creation of a Dokeop member account is not mandatory to upload your document but we advise you to do so if you wish to benefit from their advantages (recognition of your document for your next registrations / secure storage / reminder before expiration / personalized dashboard).

For any claim related to the verification of your supporting document, we invite you to contact the Dokeop teams directly at the following address: support@dokeop.com

Can I use my license instead of my medical certificate?

Yes, if it is a license from 2022-2023 delivered by one of the following federations: FFA

What are the validity criterion for the medical certificate?

Your medical certificate will only be valid if it holds the mention “no contraindication to participate in running competitions or athleticism competitions” and if it has been delivered less than a year before the day of the competition. You will not be able to retrieve your bib if the medical certificate has not been approved by Dokeop.

How can I make sure that I am registered and/or that I entered all my information?

You can check your registration application at any time with the clickable link indicated in the confirmation e-mail you received.